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Meet Olivia, Our Salesforce Administrator!



Association House is a big place, full of friendly faces working hard to make sure our services are as top-notch as our community has come to expect! Today, we're highlighting one of the newest additions to our amazing staff: Olivia Paredes, our Salesforce Data Administrator! With her help, our staff spends less time on paperwork, and more time providing hands-on support in the neighborhood. We're thrilled to have her on our team!


Tell us about yourself and what brought you to Association House!

I’m originally from Toledo, Ohio, and I completed my undergrad at Bowling Green State University. I’m currently finishing my grad program at the University of Cincinnati, so I’m almost done with that journey! I moved to Chicago this past winter, and I’m still getting to know the city—so I’m definitely taking recommendations for the best tacos, sushi, pizza, and happy hour spots!


Where have you worked previously? What do you think you've learned that you'll bring to AHC?

This is actually my third time working at a nonprofit. Previously, I worked at Samaritans, a suicide prevention nonprofit, and at ProMedica Philanthropy, a hospital system that operates in southern Michigan and northern Ohio. From those experiences, I learned how to engage with a wide variety of departments and gained a better understanding of their unique needs, which I’m excited to bring to Association House.


Olivia and her boxer bestie, Oliver!

Tell us about your day-to-day in your position.

Right now, I’m still in the learning phase, familiarizing myself with the systems in place here. My role will require me to get to know the goals and needs of Association House’s staff, and I’m excited to start meeting with each department to design solutions that best fit those needs. I’ll also be assessing our Salesforce instance to evaluate the current data, automation, and reporting capabilities. Eventually, I’ll be responsible for ensuring the information we collect is accurate and making workflows more efficient to simplify the processes for the staff.


What are you looking forward to at Association House?

I’m really looking forward to making life easier for those who work in the field. One of my goals is to make our data more accurate and, ideally, present it in a visually appealing way that’s easy to interpret.


What do you enjoy doing in your free time?

In my free time, I enjoy running, and I’m currently training for a marathon. I’m also fundraising for a nonprofit, which has been a rewarding experience. Beyond that, I love exploring the city of Chicago, visiting art galleries, spending time at the lake, and finding great spots to read and write.


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Want to join our amazing staff of changemakers? Visit our Careers page at associationhouse.org/careers.

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